Ethics Today Online
Published
by the Ethics Resource Center
December 21, 2005 Volume
4, Issue 2


** Why We Do Character Development (and
Why It Matters)
Last month, Ethics Resource Center released the 2005 version
of the National Business Ethics Survey. At the same time,
we launched the new ERC logo, explaining that each of the letters
refers to one component of the work we do here: E for evaluation,
R for research, and C for character development.
Because of our National Business Ethics Survey and our
long history in the field of organizational ethics, it seems only
natural that ERC would seek to further knowledge and share research
into successful strategies for promoting ethical conduct in organizations.
And, having a research base that places us at the forefront of
knowledge regarding effective practice in organizational ethics,
it is fitting that we would evaluate programs to determine their
impact, their strengths, and the areas which still need improvement.
But how exactly does character development enter the equation,
and why?
At first glance, these worlds do seem disparate. Character development
generally happens in schools; organizational ethics focuses on
the workplace. Character development looks at individuals, whereas
organizational ethics is aimed at the organizational level and
could encompass literally hundreds of thousands of individuals.
But that last statement is telling: every organization, even
one with hundreds of thousands of employees, is still a collection
of individuals. Each of those individuals makes his/her own decisions
about how to act in the workplace. Each has the chance, every
day, to make his/her organization a more or less ethical place.
The decisions each individual employee makes can powerfully impact
the lives of many others in the organizations and, potentially,
even far outside its confines. Clearly, character is not just
an issue schools must grapple with.
Likewise, we must remember that, just as adult workers are influenced
by the climate and culture of their organizations, students in
schools are not islands either. Schools are organizations, too.
ERC's knowledge about ethics in an organizational context has
a part to play in the character development field as well.
Here's how they work together…
Because of our research and evaluation work, especially NBES
2005, we know that:
- If you want positive outcomes, ethical culture is what makes
the difference;
- Leadership, especially senior leadership, is the most critical
factor in promoting an ethical culture; and
- In organizations that are trying to strengthen their culture,
formal programs elements can help to do that.
Because of character development, we better understand:
- How to promote an ethical culture, using formal and informal
means;
- What it means to be an ethical leader and an ethical member
of an organization; and
- How leaders can model a commitment to ethics, enhancing the
ethical climate of the entire organization.
And so, at ERC, two seemingly different
fields, character development and organizational ethics, are linked
into a common vision. For example, through our Student Ethics
Office initiative, the work of educating students (our next generation
of employees) in character and ethics happens at both the individual
and organizational level, building on the most advanced understanding
of both. Similarly, ERC integrates knowledge gathered from evaluation
and research with long-standing expertise on moral and ethical
development to help organizations know not only how effective
their programs are, but also how to enhance effectiveness at both
the individual and organizational levels.
So, in our continuing efforts to
share our knowledge with you, we offer this issue of Ethics Today,
which highlights programs and insights from the world of character
development. Take these tools and use them to assist you in your
own quest for character; to help you positively impact the individuals
in your organization and to promote ethics and integrity in your
organization as a whole.
Patricia J. Harned, Ph.D, President
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
* SEO in Action: Millennium High School
On November 3, ERC Manager of Character Development Katie Sutliff,
Development Manager Allison Pendell Jones and Associate Researcher
in Character Development & Applied Research Rielle Miller
visited with students of the Millennium High School (NY) Student
Government and Ethics committee (SGE), which is Millennium's version
of the Student Ethics Office (SEO).
The full day at MHS included taking a tour of the school (floors
11-13 in a high rise in the financial district of the city), attending
a SGE meeting, meeting with SGE mentors from Goldman Sachs, and
attending the initial Conversations on Ethics (more information
about this event below).
The SGE meeting focused on the presentation of a Four Quarter
Focus Plan devised by five students and two moderators as a part
of the ERC's Student Fellows Program (SFP). Two students who attended
the summer SFP presented the first quarter's focus—vandalism—to
the rest of the group (approximately 35 students from freshmen
to seniors). The first quarter's core value is Respect and the
students plan to connect the idea of respecting the school environment
with the idea of respecting oneself.
Following the presentation, students debated the merits of the
plan and came up with ideas for implementing and spreading the
message. Their ideas ranged from methods of prevention to possible
punishments.
During their visit, ERC staff learned much about this unique
school environment and gained insights into how the SGE operates
within the school. “It was wonderful to see the growth of
the SGE (it is in its second year of operation),” said Ms.
Miller, “and to see the students starting to take more responsibility
for, and leadership of, the group.”
Millennium High School is a public school in New York City's
2nd District. The school is a partnership between the
district and the Greater YMCA of Chinatown and SGE moderators
include Millennium faculty and YMCA coordinators. Goldman Sachs
is also involved with the SGE and provides four mentors for the
Millennium SGE. Working in pairs, the mentors attend all SGE meetings
and help connect the students to the business world.
Read more about ERC's Student Ethics Office and Student Fellows
Programs at:
/character/seo.html
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
** Conversations on Ethics
“Conversations on Ethics” is a new piece of the Student
Ethics Office program that involves quarterly informal gatherings
between student ethics officers and ethics professionals to discuss
timely and relevant issues from the ethics field. Ethics professionals
come prepared to discuss a specific topic in ethics and encourage
student participation in the discussion.
On November 3, 2005, Millennium High School hosted the first
“Conversations on Ethics” of the 2005-2006 school
year in its Student Government and Ethics meeting room. The event
was open to all Millennium students, though most of the attendees
were members of Student Government and Ethics (SGE).
Mr. Joseph Vaccaro, Vice President of Internal Communications,
Goldman Sachs, spoke to the students about marketing in general
and about ways that Goldman Sachs communicates internally. He
focused the discussion on three goals essential to any communications
plan—what do you want your audience to know, think,
and do.
Mr. Vaccaro related the conversation towards the SGE's efforts
at Millennium and asked the students to discuss the message they
wanted to send to the student body in terms of what they wanted
their peers to know, think, and do.
The students had a lively debate among themselves and with Mr.
Vaccaro and the SGE moderators. Through this discussion, the students
realized that SGE members had different ideas about what SGE should
do and how it would accomplish its goals, and they discussed differences.
The students, working with Mr. Vaccaro and the moderators, also
learned more about how the communications strategy of the SGE
is deeply tied to the mission of the SGE. They learned that a
communications strategy is about the message, but as important
is the vehicle for delivery of that message. The SGE is about
trust; the message the students want to send to the student body
is that the students should trust the SGE. Mr. Vaccaro suggested
a personalized delivery of that message, i.e., sending mass emails
or hanging posters would convey trust less than personal visits
to classrooms.
Following the event, Ms. Miller noted that the SGE students at
Millennium “were left with a lot to think about, but also
with the tools to create an effective communications strategy.”
Read the outline of Mr. Vacarro's talk on Marketing and Communications
Strategies at:
/character/coe1.html
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
** Student Ethics Office On-Line Network
On October 16, 2005, ERC hosted a two hour Student Ethics Office
(SEO) Semester Kick-Off event for local SEO students, including
those from Lake Braddock Secondary School in Burke, Virginia,
and Washington-Lee High School in Arlington, Virginia.
Following a brief game to help the students and ERC staff get
reacquainted, the students shared updates from their respective
school's SEO. At the time, both schools were still in the process
of recruiting new members for the school year and both schools
were using their Four Quarter Focus Plans developed during the
summer Student Fellows Program.
The focus of this event was the introduction of the new SEO On-Line
Network, developed in response to the Student Fellows request
for a centralized communication tool. ERC selected a free online
scheduling and communications program called Airset and started
running a Beta-Test for the SEO On-Line Network. The Beta-Test
is open to all students and moderators involved with the SEO program.
(For more information about the SEO On-Line Network please contact
Rielle Miller at Rielle@ethics.org.)
The students and ERC staff concluded the session by discussing
ways ERC can help the schools' SEOs, how the students can get
more of their peers involved in their school's SEO, and what might
ERC attract more student involvement to its SEO program. The students
and ERC staff will assess progress in these areas at the next
Student Fellows Program meeting in the winter of 2006.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
** Brave Heart
ERC staffers Rielle Miller and Katie Sutliff Lang wrote an article
entitled “Brave Heart for the October issue of Leadership,
a magazine for junior and senior high school student activities.
In this piece, Ms. Miller and Mrs. Sutliff Lang reworked the key
ideas from Ms. Miller's previously published white paper on “Moral
Courage” in a way that high school students and adult moderators
can easily apply to the high school environment.
The article presents a real-life ethical dilemma in which a high
school student leader might find him or herself. The character
in the scenario is faced with many options for dealing with the
dilemma, but only one that demonstrates moral courage. The article
then provides a brief synopsis of the components of moral courage
and the theory of development of moral courage. The article also
provides a conclusion to the ethical dilemma, demonstrating that
while choosing the moral courageous option is hard, the character
feels good because he knows he did the right thing. The authors
also suggest activities to help adult moderators/advisors develop
moral courage in their student leaders.
Read this article, reprinted with the permission of the National
Association of Secondary School Principals (www.principals.org)
at:
/pdfs/braveheart.pdf
Read or download Ms. Miller's research paper on Moral Courage
at:
/pdfs/erc_moralcourage_rmiller.pdf
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** National Business Ethics Survey 2005
ERC's 2005 National Business Ethics Survey (NBES) is a nationally
representative study of employees' views of ethics in the workplace.
The 2005 report marks the fourth implementation of the study,
and leverages 11-years of data collection.
Findings from the research address:
- Trends in the implementation of ethics and compliance programs
since 1994;
- Evidence of ethical culture in organizations;
- Risk for misconduct;
- Outcomes expected from effective programs; and,
- The impact of formal program elements and ethical culture
on outcomes
NBES 2005 is now available in hard copy as well as electronically
as a PDF. The price for either version is $49.95, plus a shipping
and handling fee for the hard copy.
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** Publications and Media Coverage
Following the October 12 release, ERC's National Business
Ethics Survey 2005 was cited in the following:
"Most U.S. workers see ethics violations at work"
October 12, 2005, Reuters
http://today.reuters.com/investing/financeArticle.aspx?type=bondsNews&
storyID=2005-10-12T205614Z_01_N12279196_RTRIDST_0_RIGHTS-ETHICS.XML
"Workplace ethics - not so good"
October 12, NPR Marketplace
http://www.marketplace.org/shows/2005/10/12/PM200510126.html
"Online Poll: Ethics in the Workplace"
October 13, WTOP News Radio
http://www.wtopnews.com/index.php?sid=592174&nid=400
"Workplace Misconduct on the Rise"
October 13, Black Enterprise.com
http://www.blackenterprise.com/exclusivesekopen.asp?id=1352
"Survey: Ethics abuses on rise"
October 13, NorthJersey.com
http://www.bergen.com/page.php?qstr=eXJpcnk3ZjczN2Y3dnFlZUVFeXkyOCZmZ2Jlb
DdmN3ZxZWVFRXl5Njc5MTE0NyZ5cmlyeTdmNzE3Zjd2cWVlRUV5eTI=
"Many ethics violations go unreported"
October 14, MarketWatch - USA
http://www.marketwatch.com/news/story.asp?guid=%7B626F20D5-A49C-4F4B-BDBD-
76B118C21120%7D&siteid=google
"Making Ethics a Core Competency"
November 16, Sarbanes-Oxley Compliance Journal
http://www.s-ox.com/news/detail.cfm?articleID=1292
A Wall Street Journal Career Journal article citing
the 2005 NBES and also quoting President Pat Harned was reprinted
in several other publications
"More Parents Find Themselves Coaching Little League from
Work"
Career Journal, Wall Street Journal, October 21
http://www.careerjournal.com/columnists/workfamily/20051021-workfamily.html
"Desk Daddy"
Fort Worth Star Telegram, November 8, 2005
http://www.dfw.com/mld/dfw/living/13111046.htm
"When child's play invades workday"
Kansas City Star, October 30
http://www.kansascity.com/mld/kansascity/living/13003995.htm
"What if Junior's soccer gets in the way of work?"
For some, the only time to manage kids' after-school activities
is during office hours.
Austin American-Statesman, October 29
http://www.statesman.com/life/content/auto/epaper/editions/saturday/life_entertainment_
3436e1da31a911ee00d4.html
"Work & Family: When parents run kids' activities on
work time"
Pittsburgh Post-Gazette, October 20, 2005
http://www.post-gazette.com/pg/05293/592025.stm
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
** News from the ERC
-- ERC held its first "Celebration of Commitment to Ethics"
dinner on November 2 in New York City. Look for a report on the
event and a list of donors in the next issue of Ethics Today.
-- Character Development Manager Katie Sutliff Lang will be leaving
ERC in December to accept a position at the Notre Dame Center
for Ethical Education. The Center offers an innovative, integrative,
and research-based approach for the development of ethics and
character, stressing the importance of ethical issues in all aspects
of life. The Center accomplishes its goals by developing age-appropriate
educational resources for sports, schools, media, and college
will be focusing its attention on developing resources and programs
for many of the Alliance for Catholic Education network of schools.
As part of her work, Ms. Lang, a 1999 ACE graduate, will be helping
to develop a version of their homeroom-based Middle School curriculum
which coordinates with the religion curriculum and can be used
by Catholic schools. Ms. Lang was instrumental in helping to develop
ERC's subscription character education program “Maximize
the Moment” and the Student Ethics Office program.
-- Holiday Closing: The ERC offices will be closed December 23,
December 26 and January 2 for the holidays.
(Return to top of newsletter)
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** Offering Our Thanks
As a non-profit organization, the Ethics Resource Center depends
on contributions from many generous donors. Without their dedication
and trust, many of the programs and projects highlighted in this
newsletter would not be possible.
ERC thanks the following for recent contributions:
- Steve Potts, donation of honorarium to the Pace Endowment
- Board Member Sara Melendez
- Goldman Sachs, NY, in support of the SEO program
- Board Member Jim Hamilton
- Julianna Nielsen, general support in the name of Martha and
Bill Williamson
ERC also extends its thanks to all who purchased tickets and
tables for the first Celebration of Commitment to Ethics fundraising
dinner and those who donated time or services. (More information
will appear in the January issue of this newsletter).
We invite you to join our loyal contributors
in lending your support.
To find out about how to support the ERC,
go to:
/support_how.html
The Ethics Resource Center (ERC) is a non-profit,
non-partisan educational organization exempt from taxation under
the Section 501(c)(3) of the Internal Revenue Code. All gifts are
tax-deductible to the fullest extent of the law.
(Return to
top of newsletter)
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PLEASE NOTE: Ethics Today will be published
10 times this year.
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