Ethics
Today Online
Published
by the Ethics Resource Center
June 29, 2004 Volume 2, Issue 10
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A Word from the President: Character Development - The Business
of Business
This month our issue focuses largely
on character development-a subject that, at first, seems to be wholly
limited to teachers in schools and parents at home. But in reality,
character development is a continual process for every one of us,
and for adults, the workplace is one of the most powerful influences
on our ethical decision-making abilities. Character development
is, and should be, "the business of business"--just as
it is important to all the other usual suspects.
According to the ERC's 2003 National
Business Ethics Survey (NBES 2003), younger employees who are new
to their positions-especially those in management roles- represent
the greatest single area of vulnerability for any organization.
These employees feel more pressure to commit misconduct than other
employee groups and, as a demographic, are the least likely to report
any misconduct they observe. This group is also more likely to believe
that management will view them as troublemakers if they report their
ethics concerns.
Theodore Roosevelt said, "To educate
a man in mind and not morals is to educate a menace to society."
If we look at the ethical crises of the last few years, we can't
help but recognize the truth of his words. Admittedly, some ethics
problems happen as a result of misinformation, miseducation, or
ignorance. But, more often than not, they result from a lack of
character - willingness to compromise integrity and respect to achieve
short-term gains rather than uphold a commitment to values.
Many businesses are doing their noble
best to nurture character in their employees. They have highly developed
ethics programs, effective codes, hotlines, and ethics officers
to support their staff. They train their employees. They talk about
and model a commitment to ethical values.
Yet, it shouldn't be the role of business
alone. The workplace can and should be a place that continues to
grow the ethical compass of individuals, but ethical development
should be fostered at an earlier age. We don't raise young people
in an ethical vacuum - whether we take the time to talk about values
or decide to ignore values altogether, we are constantly sending
a message about their significance. Failing to take the opportunity
at every level to discuss and teach values would be, as Roosevelt
noted, a tragic mistake as well as a missed opportunity on the grand
scale.
The students of today are the employees,
citizens, and leaders of tomorrow. As a society, we trust our educators
to prepare the next generation in many ways for the increasingly
complex future. Workers in today's environment are faced with the
need to act independently and make decisions, often without the
benefit of immediate guidance from supervisors or others. They must
be able to make the right choice in work situations characterized
by competing pressures about whether to follow rules or to ignore
them. As work environments change and diversify, so too does the
need for employees to recognize and respond to increasingly subtle
ethical issues that arise within organizations. Educators need to
prepare the sustainable workforce of the future to make good, solid
ethical choices when faced with situations that are neither white
nor black, but rather that fall within a vast gray area. In the
words of Rev. Martin Luther King, Jr.: "We must remember that
intelligence is not enough. Intelligence plus character, that is
the goal of true education."
If we look at the massive demographic
shift that will soon take place in the workforce, the issue of the
ethical education of youth becomes even more significant. In just
a few years, today's students will comprise a large percentage of
our workforce. Our organizations and offices will be populated by
the young, untenured managers who, as we learned in NBES 2003, are
so very vulnerable.
Businesses and schools must work together
and support one another in the effort to ensure that those students
who will soon be our employees and our colleagues are both good
and smart. The Ethics Resource Center is doing some exciting work
in this area, some of which is detailed in this newsletter. We've
developed and implemented two programs to facilitate this partnership:
the Student Ethics Office (SEO) Initiative and the Student
Fellows Program. SEOs are modeled on corporate ethics offices
and replicate most of the elements of a corporate ethics office,
so students not only capitalize on the expertise of partnering companies,
but they see how ethics will pertain to their working life. The
ERC is currently working with three schools in Maryland and Virginia
to pilot the SEO model regionally. The Student Fellows Program,
modeled after the ERC's Fellows Programs, will hold its first meeting
in just a few weeks. A portion of this meeting will coincide with
the ERC Fellows July meeting, allowing student ethics officers to
meet with leading thinkers in the field of organizational ethics.
This benefits all involved by enhancing students' knowledge while
increasing practitioners' awareness of the importance of school-to-work
educational programs.
Patricia J. Harned, Ph.D.
Acting President
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Student Fellows Program to Debut July 12-16
In July, approximately 30 student participants
from the DC metro area, along with teachers and adult facilitators,
will gather at the Lockheed Martin Center for Leadership Excellence
for the first Student Fellows meeting. During the five-day meeting,
the group will discuss leadership styles, the role of ethics officers,
methods and challenges in integrating a student ethics office into
a school's culture and strategic planning for student ethics officers.
The participants will hear from corporate ethics officers as well
as participate in outdoor team-building exercises.
The Student Fellows Program, a natural
outgrowth of the ERC's Student Ethics Office model, brings
student ethics officers together to exchange their successes, challenges,
and future directions. A portion of the Student Fellows meeting
will coincide with the July meeting of the ERC Fellows, on which
it is modeled. Allowing student ethics officers to meet with these
leaders in the field of organizational ethics provides an opportunity
for both groups to learn about the importance of ethics, and ethics
training, in the workplace.
A follow-up on both the Student Fellows
and the ERC Fellows Program meetings will appear in the next issue.
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Guest Column: Values - The Great Common Denominator
"One of the great benefits of
working in the ethics organization of a large corporation is the
opportunity to talk to students of all ages about ethics and values,"
says Joseph C. Kale Jr., Director-Ethics and Business Conduct, Integrated
Systems and Solutions, Lockheed Martin Corporation. "It is
always an interesting dialogue as we compare and contrast ethics
issues in the workplace and in an academic environment. At work
the issue might be conflicts of interest, in school the issue might
be cheating. In work it might be schedule pressures, in school it
might be pressure from parents and peers to get good grades. In
all of these discussions there is a common theme. The issues and
challenges may be different, but the values are the always the same."
In the rest of this article, Mr. Kale
discusses how people might end up making bad decisions by creating
justifications for actions or decisions that might go against their
previously learned values. "By justifying one's behavior,"
he says, "even when it is in contrast to strongly held values,
that behavior becomes ingrained and can lead to a mindset or decision
logic that will ultimately lead down the wrong path."
Read the rest of this article at:
/resources/article_detail.cfm?ID=202
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Students Learn to Build Character
In this article from the February 2004
issue of ASCA School Counselor, ERC Associate Consultant Katie Sutliff
and Lee Kaiser, a guidance counselor at Kings Glen Elementary School
in Fairfax County, VA, discuss the successful student-centered character
education program implemented at Mr. Kaiser's school. The student
character club at Kings Glen consists of two fifth grade and two
sixth grade teams who are expected to model and exemplify positive
character traits and who act as representatives for their classmates.
"Club members are learning life
skills, and they come to understand how organizations develop and
execute action plans," write the authors. "They learn
to work and care for others, respect and appreciate differences
and follow through on their responsibilities. In turn, the staff
members benefit because they realize the Kings Glen students are
doing the work, not the teachers, school counselors or administrator,
who can too often be overworked, overwhelmed and overcommitted."
The American School Counselor Association
has generously granted ERC the right to reprint the full text of
this article, which was previously digested in the March 2004 issue
of Ethics Today.
Read this article at:
/resources/article_detail.cfm?ID=205
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Update From a Former Student Ethics Office President
"Once again, in the mist of the
steamy summer months, I find myself in the cool refuge of the Ethics
Resource Center," begins ERC Intern Katie Donohue. "The
rest of my friends are life guarding, working in department stores,
or waiting tables. While all noble professions, it seems that few
of my peers are working jobs they plan to make into careers. Those
with internships are frustrated by the lack of 'real life work'
that they actually get to do. I feel privileged to find myself back
at the ERC this summer and to get my hands deep into projects that
I really care about."
Ms. Donohue was the first Student Ethics
Office President at Lake Braddock Secondary School (the Student
Ethics Office prototype program) and now serves on the Judicial
Review Board at Mary Washington College. She interned with the ERC
during the summer of 2003, January of 2004, and is back for the
summer of 2004. The ERC will provide regular updates tracking how
Ms. Donohue's experiences as a former SEO President affect her journey
through college to the working world.
Read this article at:
/resources/article_detail.cfm?ID=203
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Guest Column: Conflicts of Interest
"Among the most common dilemmas
to be found in the ethics arena are those involving potential conflicts
of interest," writes Norm Augustine, former Chairman of Lockheed
Martin Corporation and Founding Chairman of the ERC Fellows Program.
"Perhaps the most difficult class of ethical dilemmas occurs
when two or more dearly embraced principles seem to collide."
In this follow-up piece to the May
issue of Ethics Today, Mr. Augustine discusses how the National
Institutes of Health Blue Ribbon Panel on Conflict of Interest Policies
resolved some of these difficult issues as they reviewed the NIH
conflicts of interest policies. Mr. Augustine was co-chair of the
panel, on which ERC Fellows Chairman Steve Potts also served. "In
carrying out our responsibilities," he says, "we encountered
not one but several issues wherein seemingly sound principles seemed
to conflict . . . frequently involving substantive ethical connotations."
Read Mr. Augustine's conflicts of interest
column at:
/resources/article_detail.cfm?ID=204
The Blue Ribbon Panel on Conflict of Interest Policies, a group
of the Advisory Committee to the Director of the National Institutes
of Health (NIH), presented its recommendations on May 6 in Bethesda
Maryland, at the 88th Meeting of the Advisory Committee to the Director,
NIH. The report provides background information on the NIH, addresses
the requirements and policies for reporting of financial interests,
explores the issue of outside activities, and provides a summary
of the Panel's views and its 18 recommendations on these issues.
Read the final report from the Blue
Ribbon Panel at:
http://www.nih.gov/about/ethics_COI_panelreport.htm
or
http://www.nih.gov/about/ethics_COI_panelreport.pdf
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Special Feature: Values Puzzle
As a special "end of the school
year" feature, the ERC presents in this issue a Values Word-Search
Puzzle created by ERC Programs Manager Jerry Brown. Forty words
related to values and ethical concepts are concealed in a box of
scrambled letters. (The answers are available online.)
Get a copy of the Values Puzzle at:
/puzzle.html
The ERC is making this puzzle available
to individuals and organizations that wish to reprint it in their
internal publications, newsletters, or classroom materials.
Please read the restrictions and complete
the "permission to use" form at:
/permission.html
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What The Schools Can Teach Us About Nurturing Values
"When the Sarbanes-Oxley Act of
2002 requires CEOs to attest to their companies' financial statements,
it is in essence asking high-level personnel to certify the behavior
of others," say ERC Acting President Patricia J. Harned and
Associate Consultant Kathryn M. Sutliff in a January 2003 Ethikos
article. "The cumulative effect," they note, "is
that organizations must now teach employees about ethics and encourage
ethical behavior-and they must be more effective than ever before."
Fortunately, there is no need to reinvent
the proverbial wheel. Dr. Harned and Ms. Sutliff propose that, by
looking at the successes and failures of the educational world's
efforts to impart values and nurture ethical behavior, business
can discover which strategies work and which do not.
This article is reprinted with the
permission of the editors of Ethikos magazine at:
/resources/article_detail.cfm?ID=781
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2003 Annual Report Available Online
The ERC's 2003 Annual Report is available
online. The report contains a section on the ERC's history, letters
from current and former leaders, and discussions of the 2003 National
Business Ethics Survey, the ERC Fellows Program and Stanley C. Pace
Leadership Award. In addition, it reports on the ERC's organizational
and integrity assessment services, character development programs,
and international ethics efforts, as well as including a list of
Board members and donors and the 2003 financial report.
Get a PDF document of the ERC's 2003
Annual Report at:
/pdfs/2003_annualreport.pdf
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ERC Launches Global Integrity Alliance Web Link
On June 25, the ERC, with financial
support from the World Bank, launched a website to support the Global
Integrity Alliance (GIA). The GIA is a network comprised of ethics
and anti-corruption experts and practitioners from NGOs, companies,
multilaterals and national governments that seeks to coordinate
and further develop ethics and good governance efforts around the
world. The GIA was initiated at the Forum for a Global Integrity
Alliance in Istanbul, Turkey, in March 2004, which was attended
by 50 delegates from over 20 countries.
For more information about the Integrity
Alliance, visit:
http://www.integrityalliance.org
For more information about the Forum,
which was made possible by generous support from Merck & Co.,
Inc and the World Bank, please visit:
/I_turkeyconferences.html
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Publications and Media Coverage
-- SEC Tightens Rules on Fund Managers,
Los Angeles Times, May 26
In the wake of trading abuses, the
Securities and Exchange Commission ruled that mutual fund managers
must report any personal trading they do in the funds they oversee.
The SEC approved this and other measures as part of a rule requiring
investment companies to establish and enforce their own codes of
ethics. Some caution that the rule is not a cure-all for companies
that lack integrity, says the article, quoting from a recent letter
to the SEC from Stuart C. Gilman, former president of the Ethics
Resource Center, and Edward L. Pittman, an attorney with Thelen
Reid & Priest. "An effective ethics program requires continual
reinforcement of strong values by management....", they wrote.
"Neither a code of ethics nor detailed compliance procedures,
however, are a substitute for good and honorable management and
employees."
Read this article at:
http://www.latimes.com/business/la-052604sec_
lat,1,2400567.story? coll=la-home-headlines
(You will have to register with the LA Times; registration is free.)
Read the comment letter at:
/resources/advisercodecomments.pdf
-- Wisconsin is good example of tighter disclosure laws, Minneapolis
Star Tribune, May 30, 2004
While both Minnesota and Wisconsin have disclosure laws for legislators,
says this article, the requirements differ so much that the Center
for Public Integrity, which recently rated state disclosure laws,
gave Wisconsin a passing grade of 88 on a scale of 100 and Minnesota
only a 48.5. Financial disclosure laws are intended to provide information
for the public to assess legislators' objectivity when they cast
votes, something that is especially important in the 41 states where
part-time "citizen legislators" often hold outside jobs.
"We want to make sure that these people are not operating because
of their own self-interest," said Stuart Gilman, former ERC
President.
Read this article at:
http://www.startribune.com/stories/587/4801834.html
-- Off-duty antics can bring you on-the-job consequences, Bradenton
Herald, June 23
Most workers have a good idea of what
is acceptable on-the-job behavior and what isn't, says columnist
Harry Wessel. But the importance of what happens when workers are
off the clock depends on where and for whom you work. According
to Marshall Schminke, a professor of management at the University
of Central Florida, "The higher you go in an organization,
the blurrier the line becomes between a professional right to privacy
and a personal right to privacy.
ERC Acting President Patricia Harned
said most employers worry about their employees' off-duty behavior
only in cases "where it affects their performance inside the
workplace." This can still result in uncertainty, according
to employment attorney Travis Hollifield, because employers can
have very different views on what affects workplace performance.
Read this article at:
http://www.bradenton.com/mld/bradenton/business/
8988293.htm
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News from the ERC
-- On Thursday, June 17, 2004 ERC Associate
Consultant Abby Davidson hosted a delegation of 16 participants
in an anti-corruption and good governance capacity-building training
program from Mali, Nigeria and Ghana. They represented ethics and
anti-corruption NGOs, government agencies, women's development organizations,
human rights organizations, media and educational and policy development
institutions. The presentation focused on fostering cross-sectoral
partnerships to promote ethics initiatives in developing countries.
She discussed the value-based philosophy behind the ERC's International
Programs; the role of organizational ethics in a national integrity
agenda; incentives for inter-sector collaboration; and how to make
the case to funders from the public and private sectors to support
ethics initiatives. Following Ms. Davidson's presentation, delegates
led a discussion on inter-sector collaboration and the challenges
they face in promoting ethics agendas in their respective countries.
-- ERC Senior Consultant Jeff Salters
appeared on National Public Radio's "Marketplace" program
on May 27. His interview was included in a piece on the new rules
approved by the Securities and Exchange Commission that require
all fund managers and other investment advisers to adopt an ethics
code by the start of next year.
Listen to this interview on the Marketplace
Morning Report at:
http://marketplace.publicradio.org/morning_report/2004/
05/27_mmr.html
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Offering Our Thanks
As a non-profit organization, the Ethics
Resource Center depends on contributions from many generous donors.
Without their dedication and trust, many of the programs and projects
highlighted in this newsletter would not be possible.
The ERC thanks Merck & Co., Inc.
for their generous support of the international programs and centers.
The ERC thanks the following for their
contributions of general support:
- Kiplinger Foundation
- Patrick Spikes
- Sara Melendez
- Irving Bailey
We invite you to join our loyal contributors
in lending your support.
You can make a tax-deductible credit
card donation online at:
/miva/merchant.mv?Screen=CTGY
&Store_Code =ERC&Category_Code=D
To find out about other ways to contribute,
go to:
/support_how.html
The Ethics Resource Center (ERC) is
a non-profit, non-partisan educational organization exempt from
taxation under the Section 501(c)(3) of the Internal Revenue Code.
All gifts are tax-deductible to the fullest extent of the law.
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PLEASE NOTE: Ethics Today will be published
11 times this year, with the July and August issues combined into
one.
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